Refund Policy – Manson Design

Refund Policy

Our refund or exchange policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. No return if custom made. 


To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Again : No return if custom made


To complete your exchange, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.


Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged or refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mansondesignco@gmail.com and send your item to: 1800 Robillard Longueuil Quebec CA j4t1c3. Again : No return if custom made


Shipping
To return your product, you should mail your product to: 1800 Robillard Longueuil Quebec CA j4t1c3

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.